Category Archive: Uncategorized

Nov
08

Focus on Quality: Resources & Recommendations for World Quality Month

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Inc. posted an article a few weeks ago that identified tips for becoming a billionaire.  And, it’s no surprise to us that each recommendation is either directly or indirectly related to quality. The following were cited as “insider success secrets:” Live well below your means. Focus on quality above everything. Think about sustainability. Constantly seek out …

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Oct
04

Support Manufacturing Education & Awareness on October 7th

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“Manufacturing is more than just putting parts together. It’s coming up with ideas, testing principles and perfecting the engineering, as well as final assembly.” ~James Dyson We post this quote predictably each year as Manufacturing Day approaches.  This year, Manufacturing Day will be observed on October 7th. What is Manufacturing Day?  “Manufacturing Day℠ is a …

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Sep
09

Confirmed: Perceived Quality Affects Customer Advocacy More Than Any Other Element

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The September issue of Harvard Business Review  includes an article related to The Elements of Value. In the article, a study highlights what customers value in products varies by industry. An included table summarizes the top 10 elements of value that various industries find influence loyalty. (Left) The 10 types of businesses evaluated include: Apparel/Retail TV …

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Aug
02

Avoiding Product Recalls

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Over the years, we’ve had our share of inquiries related to organizations seeking to resolve a recall situation.  While many of these calls are reactive, a proactive approach is recommended to avoid the cost and overall impact to stakeholders. How can you avoid product recalls?  Know Product Safety Requirements –  Avoiding recalls generally starts with product design …

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Jul
11

Quality: It’s What’s Driving the Global Automotive Industry

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A report issued by McKinsey & Company predicting trends up through 2020 in the global automotive industry identifies four challenges that will affect the industry’s growth.  With these four challenges in mind, we offer quality solutions that effectively hedge or otherwise prepare those working within the industry. Complexity and cost pressure Diverging markets Digital demands …

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