Category Archive: Uncategorized

Dec
26

Global Supply Chains are Changing Fast & Creating New Quality Challenges

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Our latest newsletter featured an article written by Pro QC’s VP/Americas, Michael L. Hetzel.  In the article, Michael expands on the ideas he presented in a recent interview with Awarely regarding trends in logistics and supply.  The original article is posted below. “Finally, product simplification/modularization/mass customization will dictate short supply chains and inventory reductions. Manufacturing …

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Dec
18

Avoid shipment delays!

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Delays in shipment are not uncommon, but preventable nonetheless. There are several possible causes for shipment delays, including: Delays in shipment of raw materials or components to the assembly factory Factory equipment malfunction Human resource issues Logistics (freight forwarder) delays Incorrect order quantity loaded (partial shipment) Product gets held in Customs So, how do you avoid …

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Dec
10

How well are your suppliers performing?

In a recent post, we discussed several New Year’s goals that we frequently hear from clients and prospects around this time of year.  One of the most common is evaluating and improving supplier performance. We know that suppliers may appear qualified at first and then fail to deliver the required quality after time and money have been invested in …

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Dec
02

New Year, New Goals… 2015 Quality Goals

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As 2014 comes to a close, we are considering the quality goals and objectives we’ve discussed with our clients and partners regarding ongoing improvement in the coming year.  Some examples shared with us include: Establish and/or improve a supplier performance evaluation process Develop and implement corrective action based on factory and inspection data analysis More effectively …

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Nov
17

How do you know quality when you see it?

After describing what it is that Pro QC does the other day, an individual paused and asked how we know what quality is when we see it. And, that’s a very interesting question that many conclude is just too subjective to answer. Likely the most popular general definition is Deming’s idea of whether something is meeting or exceeding …

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