Category Archive: Uncategorized


Support Manufacturing Education & Awareness on October 7th


“Manufacturing is more than just putting parts together. It’s coming up with ideas, testing principles and perfecting the engineering, as well as final assembly.” ~James Dyson We post this quote predictably each year as Manufacturing Day approaches.  This year, Manufacturing Day will be observed on October 7th. What is Manufacturing Day?  “Manufacturing Day℠ is a …

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Confirmed: Perceived Quality Affects Customer Advocacy More Than Any Other Element


The September issue of Harvard Business Review  includes an article related to The Elements of Value. In the article, a study highlights what customers value in products varies by industry. An included table summarizes the top 10 elements of value that various industries find influence loyalty. (Left) The 10 types of businesses evaluated include: Apparel/Retail TV …

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Avoiding Product Recalls


Over the years, we’ve had our share of inquiries related to organizations seeking to resolve a recall situation.  While many of these calls are reactive, a proactive approach is recommended to avoid the cost and overall impact to stakeholders. How can you avoid product recalls?  Know Product Safety Requirements –  Avoiding recalls generally starts with product design …

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Quality: It’s What’s Driving the Global Automotive Industry


A report issued by McKinsey & Company predicting trends up through 2020 in the global automotive industry identifies four challenges that will affect the industry’s growth.  With these four challenges in mind, we offer quality solutions that effectively hedge or otherwise prepare those working within the industry. Complexity and cost pressure Diverging markets Digital demands …

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Quiz: How Passionate Are You About Quality?


Are you a Quality Aficionado? Use the Likert-type scale below to answer the 20 questions, and then total up your score. Download a copy here for a template to write directly on and/or share with your colleagues and friends!   Strongly Disagree>  1 – 2 – 3 – 4 – 5  <Strongly Agree You notice …

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