Our words of advice to manufacturers about ensuring quality…

downloadOver the past few months, I’ve reached out to our team asking them to share their advice to manufacturers regarding ensuring quality.  Our team’s responses are included here:

What words of advice would you give manufacturers about ensuring quality?

“Never stop improving your system, structure and process to stay competitive. Implement a continuous improvement process with regular slight adjustments and optimization rather than waiting for the day you need to take extreme measures. Finally you can’t inspect quality; the factory has to produce quality products. With our experience we can help them to get to this level and maintain it.” ~Thomas Kaiser (General Manager, Germany)

“Always make quality your priority, because good quality equals trust and that is something you don’t want to loose.” ~Nancy Barroso (Account Manager, Latin America)

“To manufacturers, I would explain that ensuring quality means clients’ satisfaction, high clients’ retention and more orders being placed to them.” ~Bruno Singier (Sales & Marketing Director, Europe, Middle-East & Asia)

“People at all levels of an organization are part of it, so they can be fully involved in achieving its quality process or system. Quality is a fulfillment of expectations.” ~Jancy Venkatesh  (Office Coordinator, India)

“First importance is the quality system and the people. Also, management must have a sense and commitment for quality.” ~Cynthia Liu (Business Team Manager, China)

“Manufacturers should have a formal quality management system and actively control every process in the system. Also, use quality tools for regular checks and improvements.” ~Nick Chen (Technical Supervisor, China)

“Deployment of quality reduces the cost. Driving quality means working on first time right.”  ~Ajay Pandey (Country Manager, India)

“Quality must be in the process and not just the final product. Good raw materials and good process gives you good quality.” ~Santiago Munoz (Testing, China)

What would you add? 

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