Quiz: How Passionate Are You About Quality?

UntitledAre you a Quality Aficionado?

Use the Likert-type scale below to answer the 20 questions, and then total up your score. Download a copy here for a template to write directly on and/or share with your colleagues and friends!

 

Strongly Disagree>  1 – 2 – 3 – 4 – 5  <Strongly Agree

  1. You notice non-conformances in products when you go shopping. You may or may not speculate what the root cause could be.
  2. You notice inefficiencies in the processes of various organizations you interact with outside of work. You often identify how you would do it better.
  3. Customer ratings have a significant weight on your personal purchase decision-making process.
  4. You notice the word “quality” whenever it’s referenced in a company name or other commercial message.
  5. You love data (metrics).
  6. You’ve had more than one conversation with family and friends about the importance of quality.

World Trade Month Wrap-Up

World Trade Month is observed each year in May.  The objective of this recognition is to create awareness, identify trends and drive market opportunities.

World Integrated Trade Solutions offers extensive data related to world trade.  The same site offers interesting visualization options such as the word cloud referenced below.

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In a 2015 ranking of the top 20 export countries worldwide via Statista, China ranked first in exports with an export value of about 2.28 trillion US dollars.

Verifying Suppliers… What You Want To Know

Verify-SuppliersAs a follow-up to an an article we posted in March, we wanted to go into more specifics regarding on-site supplier verification.

As noted, it’s not always cost effective to do a comprehensive ISO based or general QMS audit for each supplier you’re considering working with. But, there are basic questions looming that you need to make the right decisions…

One option for supplier verification is a basic on-site check.

What you find out:

  • Factory information
    • Type of ownership, address & contact information
  • Production Capacity (Annual Basis)
    • Category, total capacity, units shipped & % capacity
  • Export Markets
    • U.S., EU, South America, etc. & % volume
  • Key Clients (Past Year)

Top 5 Best Practice Tips: Implementing or Transitioning to ISO 9001:2015

–Guest blog post by Robert Jasper–

The well known magazine manufacturingnews.com and the Dallas Business Journal indicate that 85% of ISO registered firms report external benefits like higher perceived quality, greater customer demand, better market differentiation, greater employee awareness, increased operational efficiency, and reduced scrap expense. Results like 30% reduction in customer claims, 95% improvement in delivery time, reduced defects from 3% to 0.5%, 40% reduction in product cycle time, 20% increase in on-time delivery are achievable after correct implementation of an ISO 9001 based quality management system.

For those considering implementing ISO 9001:2015, or for those in the 2008 transition process, here are five best practice tips:

Tip 1: Conduct a Gap Analysis Audit

It is important to consider everything can be implemented quickly, with not many resources involved and of course ending in an successful ISO 9001 certification within reasonable cost and time frames. The best tip is to plan out your implementation/transition project right from the start in effective and efficient ways by conducting a 100% compliance Internal Gap Analysis Baseline Audit against all the existing requirements of the international quality management standard in relation to your existing quality management system. And, it does not matter whether you are an ISO 9001:2008 certified company or organization, as this approach will always provide you with the exact planning requirements for your implementation or transition project. A clear implementation structure based on how to close gaps in your existing quality management system with clear responsibilities and due dates for gap closure and ISO certification readiness always helps to keep projects of this importance on track and on time.  These findings and “gaps” will also give you project opportunities to reduce costs and improve your bottom line profitability. This way, you start to make your QMS work for you right from the start!