Tag: audit

ISO 14001:2015 – Who Needs Environmental Management?

aa6efe67-5c6a-4d07-862e-1cb1ab7145a4-largeThe quality industry is buzzing this week as the International Organization for Standardization released the latest revision of the ISO 14001 environmental management standard.

“ISO 14001:2015 is an internationally agreed standard that sets out the requirements for an environmental management system. It helps organizations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders”

Notable revisions per the news release include:

  • A greater commitment from leadership
  • An increased alignment with strategic direction
  • Greater protection for the environment, with a focus on proactive initiatives
  • More effective communication, driven through a communications strategy
  • Life-cycle thinking, considering each stage of a product or service, from development to end-of-life

With the latest release, ISO discussed the benefits of incorporating the standard.  Described as a way of helping organizations identify, manage, monitor and control their environmental issues in a holistic manner, issues considered include:

5W2H of Process Audits: What You Should Know

We’ve used 5W2H to discuss Product Quality Control before, and now we’re using this popular tool to provide insight regarding process audits.

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Who?

Quality auditors are often certified and/or have other applicable training specific to the types of audits they perform.

Quality auditors must be professional, ethical and objective. They must be able to select appropriate quality and auditing tools and techniques and use them effectively in a variety of applications. In addition, they must verify, document and communicate results.

On-Site: What’s a C-TPAT Security Audit?

security-auditI’ve recently returned from a visit to our offices in China where I was able to attend a C-TPAT audit with our Supplier Development Manager, Jean Champlain.

A C-TPAT audit isn’t quite as common as a general QMS or ISO 9001 evaluation, but the information generated has significant value when you understand the scope.

“C‐TPAT (Customs-Trade Partnership Against Terrorism) seeks to safeguard the world’s vibrant trade industry from terrorists, maintaining the economic health of the U.S. and its neighbors. The partnership develops and adopts measures that add security but do not have a chilling effect on trade, a difficult balancing act.”

When we go on-site for a security audit, here’s the agenda:

When do you switch suppliers?

supplier-quality-devoI’ve never heard the process of switching suppliers described as easy.  People may say that it “went smoothly” or “could have gone worse,” but the reality is that it’s not easy.  Because of this, many organizations delay the process and experience increased costs and consumer dissatisfaction as a result.

Questions to consider: