Over 1800 senior executives and quality professionals were interviewed as part of a recent global Forbes Insights report. “The focus relates to the links between quality efforts and corporate performance, as well as the evolving business value of quality.”Of those surveyed, 58% of senior executives and 43% of quality professionals identified quality issues with suppliers as a “Most Vexing Yet-to-Be-Resolved or Ongoing Quality Issue.” 57% of senior executives and only 25% of quality professionals also identified delays from suppliers in product or service delays as an ongoing issue.
A love for our furry friends is shared among Pro QC teams across the globe. In fact, international trends are consistent.” World pet markets are growing at a dramatic rate, with a number of countries witnessing higher than ever pet ownership and spending.”
Euromonitor reports that the world pet market arena in India is expected to grow at a 10-15% annual rate in the coming years and is projected to eventually become a leading supplier of pet products around the world. Brazil has one of the largest pet populations in the world, with a sales increase of 12-17% each year. Within the U.S., the American Pet Products Association (APPA) offers a look at the pet industry expenditures from 1994 to 2016. The growth of the spending on the pet industry has been referred to as quite staggering. In fact, even in years in which the economy dipped into recession, Americans made their pets a priority and spending steadily increased. In 1994, the APPA says Americans spent $17 billion on their pets. By 2016, spending nearly quadrupled to an estimated $62.75 billion. By 2020, the pet industry could hit $96 billion in sales.
Our latest video discusses a topic increasing in relevancy. Responsible Sourcing is also a topic we’ll be discussing next week at ASQ’s annual World Conference on Quality & Improvement. Visit us in Booth 607, or attend one or both of our sessions on Monday, May 1st.
3pm – 4pm
M26: Managing Supplier Social Responsibility: On-Site Audits
5:30pm – 6:45pm
AF04: Incorporating SR Into Daily Life
Wichita’s NPR station recently focused an OnWords piece related to quality.
Consider the following:
“You can usually tell that an organization has stopped caring about quality when it becomes the only thing they talk about.”
As quality professionals, we revel in the fact that organizations might be talking too much about quality. In that scenario, we have won and finally impressed the message that quality is indeed everyone’s responsibility.
And, is there really such a thing as too much data? Of course we know there is, but most quality engineers are going to revert to Deming:
“In god we trust, all others bring data.”
The last comment in this piece is compelling though:
“So if it seems like a quality improvement plan has pulled all the passion out of your product, perhaps you should go back and ask what quality means for the product you sell.”
This is noted as consistent with the Plan > Do > Check < Act (PDCA) cycle and sums up the nature of continuous improvement nicely.
“Without continual growth and progress, such words as improvement, achievement and success have no meaning.” ~Benjamin Franklin
The International Journal of Information, Business and Management recently reported on the garment industry and the impact on quality in the current environment.
Garment factories in Bangladesh have been the site of rights abuses and fatal accidents. The industry also faces its share of traditional business challenges, including mounting international competition and a lack of formal quality management systems, researcher Hasanuzzaman writes. Common challenges to adopting quality management systems – such as Six Sigma – include a lack of financial resources, infrastructure, and education, according to the author’s interviews with factory managers. Those who had implemented quality management, however, reported better customer and employee satisfaction, better waste management, and faster delivery.
CGMA Magazine highlights the ongoing issues noted in the textile/garment supply chain despite attempts to implement corrective actions via quality management: