Tag Archive: quality

Sep
09

Confirmed: Perceived Quality Affects Customer Advocacy More Than Any Other Element

1472758161

The September issue of Harvard Business Review  includes an article related to The Elements of Value. In the article, a study highlights what customers value in products varies by industry. An included table summarizes the top 10 elements of value that various industries find influence loyalty. (Left) The 10 types of businesses evaluated include: Apparel/Retail TV …

Continue reading »

Jul
11

Quality: It’s What’s Driving the Global Automotive Industry

Challenges_Aftermarket

A report issued by McKinsey & Company predicting trends up through 2020 in the global automotive industry identifies four challenges that will affect the industry’s growth.  With these four challenges in mind, we offer quality solutions that effectively hedge or otherwise prepare those working within the industry. Complexity and cost pressure Diverging markets Digital demands …

Continue reading »

Jun
16

Quiz: How Passionate Are You About Quality?

Untitled

Are you a Quality Aficionado? Use the Likert-type scale below to answer the 20 questions, and then total up your score. Download a copy here for a template to write directly on and/or share with your colleagues and friends!   Strongly Disagree>  1 – 2 – 3 – 4 – 5  <Strongly Agree You notice …

Continue reading »

Jun
09

ISO 9001:2015 Transition Video Posted

Don’t miss our latest video discussing the ISO 9001:2015 transition process and questions we’re frequently asked: Also, be sure to download our free gap analysis! Or, check our previous post discussing our Top 5 Tips. Contact us for additional information, or to schedule a complimentary consultation.

May
24

World Trade Month Wrap-Up

Untitled

World Trade Month is observed each year in May.  The objective of this recognition is to create awareness, identify trends and drive market opportunities. World Integrated Trade Solutions offers extensive data related to world trade.  The same site offers interesting visualization options such as the word cloud referenced below. In a 2015 ranking of the top …

Continue reading »

Older posts «